What if I want a different size?
For the majority of our collection we can make custom sizes – some designs need to retain their proportions in order to keep the balance of the design, other designs work well in a variety of proportions.
Simply make an enquiry on the product page or contact us on +44 (0)20 3283 8776 or by using our contact form.
What if I want a different colour?
For some of our designs we are able to offer bespoke colours. Please get in touch with us to discuss your bespoke project.
How do I order a bespoke rug?
Just send us an email or give us a call to talk through your project. We will hand hold you through the process and options available to you.
How long does a bespoke piece take to make?
Bespoke pieces take on average 8-16 weeks to make, depending on the design and size and time of year. Very large knotted pieces can take longer than this.
Can I cancel/ return a bespoke piece?
Unfortunately this is not possible. Bespoke pieces are made specifically for your order and to your requirements.
For help with ordering, availability or advice, please do not hesitate to contact us on +44 (0)20 3283 8776 or by using our contact form.