All imports shipped to the USA are subject to 16% import duty (as of October 2026) and local sales tax depending on your delivery location.
Once you have placed your order we will email you within 1 working day, sending you a payment link to pay the above charges made the US government so that your rug can be shipped DDP (duties and taxes paid). You can pay for these charges by credit card (Amex, Visa or Mastercard) or debit card. This should assist with smooth passage through US customs. Occasionally DHL/ Fedex require your SSN or EIN number.
When you make your purchase securely online you will be automatically be issued with an order confirmation and order number. If you also require a receipt us at [email protected] after placing your order and we’ll send one over within 2 working days.
Our team is happy to help. Contact us here or on our web chat.
We would love to welcome you in a homely environment, with a glass of wine, freshly ground coffee and artisanal nibbles. Viewing by appointment is recommended to ensure that we are available to give you our full attention.
Monday to Friday
10am - 6pm (GMT)
14 York Rise, London
NW5 1ST
United Kingdom
