Shipping

We ship Internationally using DHL and Fedex tracked service. Larger rugs may be shipped via specialist logitics agent when the rug exceeds the size that DHL and Fedex will accept.

Shipping timeframes:

In-stock rugs are dispatched within 5 working days or on a customer’s preferred date. Made to order rugs are shipped after 12 – 18 weeks depending on the rug size.

Clients can choose to collect their rug(s) from our London Showroom or we can store them if you are away and unable to receive the rug(s) straight after purchase.

Please look at our FAQs or get in contact with any further questions.

FAQs
Live support chat
Call
Whatsapp
“ It looks very beautiful. Thank you! ”
Deep Sunset Rug, size XL
Natalia Pylypiuk, Calgary, Canada
“ Thank you for the support!! It is very beautiful and it suits amazi ...”
Magic Stepping Stones Vibrant Runner, size Large
Ana Teixeria, Braga, Portugal
“ The Vortex rug brings me so much joy every time I walk into this ro ...”
Vortex Irregular Rug, size Standard
Natalia Pylypiuk, Calgary, Canada
“ All rugs are here. They are beautiful. We put two of them down and ...”
Magic Stepping Stones Deep Runner, Bespoke Colour and Size
Ali Reza, California, USA
“ The rug looks fantastic in my kitchen ”
After Albers Deep Rug, Bespoke size
Suresh Tanna, London, UK
“ It arrived! Hard to see from the photo but it goes SO beautifully w ...”
Magic Stepping Stones Deep Runner, size Medium
Camille Saltman, Kelowna, Canada
“ It looks great - our dog approves which is the real seal of approva ...”
Prism Vibrant Rectangle Rug in size XXL
Philip Hunter, Norfolk, UK
“ We just love this rug! Bravo👏 ”
Chromatic Pixels Rug, size Extra Large
Christine Shaw, White Rock, Canada
“ We are happy and [the rug] looks great! Thanks again for your suppo ...”
Bespoke Bubbles Runner
Eldose Babu, Dubai, UAE
“ <div>Rug was delivered perfectly and everything is wonderful! I cou ...”
After Albers Cornflower, size Extra-Large
Kaia True, Nevada, USA
Rug Shop
Shop all rugs
Rug Shape
Rug Colours
Rug Style
Rug Material
Custom Rugs
By Room
About Us
Our Story
Feedback
Testimonials
Contact
Contact Us
Journal
All articles
Feedback
Testimonials
Contact
Contact Us
Showroom
Our Showroom
Trade
Trade Account
Back
Showroom
Back
Visit our Showroom

We would love to welcome you in a homely environment, with a glass of wine, freshly ground coffee and artisanal nibbles. Viewing by appointment is recommended to ensure that we are available to give you our full attention.

Back
Opening hours

Monday to Friday
10am - 6pm (GMT)

Back
Location

14 York Rise, London
NW5 1ST
United Kingdom