Shipping

We ship Internationally using DHL and Fedex tracked service. Larger rugs may be shipped via specialist logitics agent when the rug exceeds the size that DHL and Fedex will accept.

Shipping timeframes:

In-stock rugs are dispatched within 5 working days or on a customer’s preferred date. Made to order rugs are shipped after 12 – 18 weeks depending on the rug size.

Clients can choose to collect their rug(s) from our London Showroom or we can store them if you are away and unable to receive the rug(s) straight after purchase.

Please look at our FAQs or get in contact with any further questions.

FAQs
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“ Thank you very much! It’s perfect and beautiful. ”
Sonia and sonya runner size Extra Skinny
Vesna Žagar, Serbia
“ <p class="p1">We have received the Lichen rug a few days ago and it ...”
Lichen Griege Size Large
Laurent Rabot, New South Wales, Australia
“ <p class="p1">As with the others, this rug is magnificent- unbeliev ...”
Custom Size Rainbow Square Rug, After Matisse Rug & Magic Stepping Stones Vibrant Runner
Bruce, Wisconsin, USA
“ My lovely Happy Rug has safely arrived. Many thanks. ”
Happy Rug, size Medium
Anonymous
“ Thank you for our lovely rug and cushions. They look wow in the roo ...”
After Matisse Rug, size Standard & Set of 5 After Matisse Cushions
Linda Atha, London, UK
“ I’m delighted with my new Chromatic Pixels Runner. It continues t ...”
Chromatic Pixels Runner, size Skinny
Lachlan Finlayson, London, UK
“ Rugs have arrived safely thank you. Here are the lovely new rugs in ...”
Bubbles Rug, Size Standard & Size Small
Anonymous
“ Our runner has arrived and it looks great! ”
2x Magic Stepping Stones Deep Runner, Size Large
Maya Peyton-Nicoll, Tring, England
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We would love to welcome you in a homely environment, with a glass of wine, freshly ground coffee and artisanal nibbles. Viewing by appointment is recommended to ensure that we are available to give you our full attention.

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Opening hours

Monday to Friday
10am - 6pm (GMT)

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Location

14 York Rise, London
NW5 1ST
United Kingdom